Serota Massage Therapy

Mountain Brook, Alabama

Phone: 2052599835

Policies

General Service Policy

I provide professional therapeutic massage and bodywork services to improve the health, wellness, and overall physical condition of my clients. The overall goal for all services provided are health oriented in general. I do not discriminate against gender, race, ethnic background, religious or political affiliations, sexual orientation, or any transitional states of any of the previous however you shape your personal identity crisis to be...

I discriminate against medical status. If a client has a medical condition, whether diagnosed or suspected, certain services may be deemed as inappropriate, be denied, and altered to a service that will not exacerbate existing or possible ailments.

I discriminate against age: Under aged minors must be accompanied by a legal guardian who will be expected to remain present throughout the entirety of the session.

I discriminate against inappropriate and illegal behavior: No "sensual" or sexual services are provided of any kind. ALL Alabama Laws governing massage therapy being followed in their entirety. No exceptions.

I discriminate against abusive clients. I tend to be a very giving and very lenient individual and many have abused that in the past. I reserve the right to refuse services to anyone for any reason at any time at my full discretion.

Reservation / Appointment Policy

All sessions are by appointment only. All appointments are made through this scheduler and it will be faster for you to request appointments here. I often have cancellations, so please feel free to check for availability via phone call, text message, or email. The busy I am, the harder it becomes to respond. Scheduling on here is by far the best way to obtain appointments.

Cancellation Policy

Notify me BY TEXT MESSAGE to cancel or reschedule your appointment.

CANCELLATION FEE: A fee of half of price of your booked service will be applied if cancellation is made within THREE HOURS of your appointment time. Short notice denies me the ability to fill appointments even when I have other clients asking to be notified of cancellations.

NO SHOW FEE: The fee will be equal to full value of the reservation whether service was rendered or not.

I will not invoice you or attempt to enforce this, other than those who do not comply will not be allowed to schedule with me again. You can send your fee via Venmo or purchase a gift certificate of the fee value through my website to be in compliance.

Payment Policy

Payment will be expected at the conclusion of the massage service. I accept cash, personal check, Venmo transfer, Visa, MasterCard, Discover, and American Express. Cash and personal check are preferable to credit/debit payments since I don't pay a fee, but I won't hold it against you. Some companies are allowing health savings plan payments... we can attempt them but do not depend on that as they are rejected half of the time.

Privacy Policy

Welcome to Bodywork Buddy Scheduling Site (the "Site").

We understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our privacy policies with respect to those users of the Site ("Visitors") who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by Bodywork Buddy (collectively, "Services") ("Authorized Customers").

"Personally Identifiable Information" refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, social security number, and credit card information. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.

What Personally Identifiable Information is collected?

We may collect basic user profile information from all of our Visitors. We collect the following additional information from our Authorized Customers: the names, addresses, phone numbers and email addresses of Authorized Customers, the nature and size of the business, and the nature and size of the advertising inventory that the Authorized Customer intends to purchase or sell.

What organizations are collecting the information?

In addition to our direct collection of information, our third party service vendors (such as credit card companies, clearinghouses and banks) who may provide such services as credit, insurance, and escrow services may collect this information from our Visitors and Authorized Customers. We do not control how these third parties use such information, but we do ask them to disclose how they use personal information provided to them from Visitors and Authorized Customers. Some of these third parties may be intermediaries that act solely as links in the distribution chain, and do not store, retain, or use the information given to them.

How does the Site use Personally Identifiable Information?

We use Personally Identifiable Information to customize the Site, to make appropriate service offerings, and to fulfill buying and selling requests on the Site. We may email Visitors and Authorized Customers about research or purchase and selling opportunities on the Site or information related to the subject matter of the Site. We may also use Personally Identifiable Information to contact Visitors and Authorized Customers in response to specific inquiries, or to provide requested information.

With whom may the information may be shared?

Personally Identifiable Information about Authorized Customers may be shared with other Authorized Customers who wish to evaluate potential transactions with other Authorized Customers. We may share aggregated information about our Visitors, including the demographics of our Visitors and Authorized Customers, with our affiliated agencies and third party vendors. We also offer the opportunity to "opt out" of receiving information or being contacted by us or by any agency acting on our behalf.

How is Personally Identifiable Information stored?

Personally Identifiable Information collected by Bodywork Buddy is securely stored and is not accessible to third parties or employees of Bodywork Buddy except for use as indicated above.

What choices are available to Visitors regarding collection, use and distribution of the information?

Visitors and Authorized Customers may opt out of receiving unsolicited information from or being contacted by us and/or our vendors and affiliated agencies by responding to emails as instructed, or by contacting us at support@bodyworkbuddy.com

Are Cookies Used on the Site?

Cookies are used for a variety of reasons. We use Cookies to obtain information about the preferences of our Visitors and the services they select. We also use Cookies for security purposes to protect our Authorized Customers. For example, if an Authorized Customer is logged on and the site is unused for more than 10 minutes, we will automatically log the Authorized Customer off.

How does Bodywork Buddy use login information?

Bodywork Buddy uses login information, including, but not limited to, IP addresses, ISPs, and browser types, to analyze trends, administer the Site, track a user's movement and use, and gather broad demographic information.

What partners or service providers have access to Personally Identifiable Information from Visitors and/or Authorized Customers on the Site?

Bodywork Buddy has entered into and will continue to enter into partnerships and other affiliations with a number of vendors. Such vendors may have access to certain Personally Identifiable Information on a need to know basis for evaluating Authorized Customers for service eligibility. Our privacy policy does not cover their collection or use of this information. Disclosure of Personally Identifiable Information to comply with law. We will disclose Personally Identifiable Information in order to comply with a court order or subpoena or a request from a law enforcement agency to release information. We will also disclose Personally Identifiable Information when reasonably necessary to protect the safety of our Visitors and Authorized Customers.

How does the Site keep Personally Identifiable Information secure?

All of our employees are familiar with our security policy and practices. The Personally Identifiable Information of our Visitors and Authorized Customers is only accessible to a limited number of qualified employees who are given a password in order to gain access to the information. We audit our security systems and processes on a regular basis. Sensitive information, such as credit card numbers or social security numbers, is protected by encryption protocols, in place to protect information sent over the Internet. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Visitors or Authorized Customers for any such occurrences.

How can Visitors correct any inaccuracies in Personally Identifiable Information?

Visitors and Authorized Customers may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by emailing us at support@bodyworkbuddy.com

Can a Visitor delete or deactivate Personally Identifiable Information collected by the Site?

We provide Visitors and Authorized Customers with a mechanism to delete/deactivate Personally Identifiable Information from the Site's database by contacting support@bodyworkbuddy.com. However, because of backups and records of deletions, it may be impossible to delete a Visitor's entry without retaining some residual information. An individual who requests to have Personally Identifiable Information deactivated will have this information functionally deleted, and we will not sell, transfer, or use Personally Identifiable Information relating to that individual in any way moving forward.

What happens if the Privacy Policy Changes?

We will let our Visitors and Authorized Customers know about changes to our privacy policy by posting such changes on the Site. However, if we are changing our privacy policy in a manner that might cause disclosure of Personally Identifiable Information that a Visitor or Authorized Customer has previously requested not be disclosed, we will contact such Visitor or Authorized Customer to allow such Visitor or Authorized Customer to prevent such disclosure.

PLEASE NOTE:

This Site is not directed at children. Visitors and Authorized Customers are required to be eighteen years or older.

Links:

This web site contains links to other web sites. Please note that when you click on one of these links, you are moving to another web site. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.

Business Hours

Monday: 10:00 AM to 6:00 PM
Tuesday: 10:00 AM to 6:15 PM
Wednesday: Closed
Thursday: 10:00 AM to 6:15 PM
Friday: 10:00 AM to 6:15 PM
Saturday: 10:00 AM to 6:15 PM
Sunday: Closed